Shipping

Shipping:

Products are under our responsibility until they are delivered to the shipper. Times required for delivery are:

In-stock orders: Your order will be shipped within 48 hrs of its receipt. Delivery is usually via UPS but regular mail may also be used. Once the order leaves Earth Art Cashmere & Design Farm the responsibility for its delivery and its condition is that of the shipper.

Custom orders: Delivery times will be established at the time of order, but are typically four-six weeks. Other factors affecting delivery times may include, but not be limited to, shipper delays, customs delays and availability of specific dyes or fibre blends. Pattern availability and orders of particular complexity may also affect delivery times. Your order will be shipped within 48 hrs of our receiving it from our knitters.

Times required for delivery are given as an indication and could be slightly different in periods of high demand. Be assured that we will however do our very best to avoid any time delays and satisfy all our customers.

Earth Art Cashmere & Design reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a current or prior order.

Earth Art Cashmere & Design cannot be held responsible for direct or indirect consequences of the cancellation of an order or a delay in the delivery for any reasons whatsoever, in particular in the event of a strike of the postal services or transports in general. The times for delivery are given as an indication only and should they be longer, this is not a valid reason to claim damages, refuse delivery or cancel the order.